At BornTough, Any BT product may be returned for refund or exchange within 30 days of receiving an order.
However, the following conditions apply:
Returned product must be unwashed, unused and undamaged.
All Tags must be intact.
Clearance items may not be returned.
US Return Shipping Cost
We will provide prepaid shipping label for defective products, shipping mistakes.
International Return Shipping Cost
We will provide prepaid shipping label for defective products or shipping mistakes, but for product exchange, customer is responsible for return shipping cost to our Warehouse.
Return & Exchange:
To return your product, Please submit a return or exchange request at our Returns & Exchange Center.
Customer is responsible for shipping item back. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.